Returns Policy
Due to our print-on-demand model (to minimize waste), we only accept returns for faulty or damaged items.
✅ Eligible for return:
Manufacturing defects (misprints, stitching errors, etc.)
Incorrect item received
❌ Not eligible for return:
Change of mind / wrong size selected
Minor color variations (screen vs. fabric)
Please contact us within 14 days of delivery to request a return.
🔄 How to Return a Faulty Item
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Email us at mindxmoodcontact@gmail.com with:
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Your order number
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Photos of the issue
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If approved, we’ll email a return label (UK only).
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Once received, we’ll process a refund or replacement within 5 business days.
⚠️ EU/International customers: Returns are at your cost unless the error was ours.
💡 Before You Contact Us
Check our Sizing Guide to ensure the fit.
Review Product Care to prevent damage.
🌱 Why We Limit Returns
Sustainability first: Print-on-demand reduces textile waste.
Ethical production: Each piece is made just for you.
Need help? Email mindxmoodcontact@gmail.com —we’ll respond within 48 hours! 💚